HALENVYR HOMESTEAD LLC respects your privacy and is committed to explaining how personal information may be collected, used, disclosed, and protected when you visit https://halenvyrhomestead.com or purchase products through our online store.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Personal and Contact Information: Name, email address, billing address, shipping address, and other information you voluntarily provide when placing an order or contacting customer support.
Order Information: Products purchased, order numbers, transaction amounts, order history, shipping status, and related customer service communications.
Payment Information: Payment status, transaction references, and other information necessary to process or verify a purchase. Payment card details may be processed directly by third-party payment service providers.
Technical Information: IP address, browser type, device information, operating system, access timestamps, and other technical information generated when you use our website.
Usage Information: Pages viewed, website interactions, referring pages, and similar information that may help us understand website performance and improve the shopping experience.
2. How We Use Information
We may use personal information to:
- Process and fulfill orders.
- Arrange shipping and provide order updates.
- Process payments, refunds, and payment verification.
- Respond to customer service inquiries.
- Maintain website functionality and security.
- Detect and prevent fraud, abuse, and unauthorized transactions.
- Maintain business records and comply with legal obligations.
- Improve our products, website, and customer experience.
- Send promotional communications where permitted by law and subject to applicable consent and opt-out requirements.
3. Cookies and Similar Technologies
Our website and certain service providers may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website usage, and improve site performance.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions, including checkout or shopping cart features.
Where legally required, we will provide appropriate notices and choices regarding non-essential cookies and similar technologies.
4. Payment Processing
Payments may be handled by third-party payment processors. Those providers may collect and process payment information under their own privacy policies and security practices.
We do not intentionally store complete payment card numbers or card verification values (CVV) on our own systems. We may retain transaction records and payment confirmations as necessary for order administration, accounting, fraud prevention, and legal compliance.
5. When We Share Information
We may share relevant information with the following categories of recipients when reasonably necessary:
- Payment processors to authorize and complete transactions.
- Shipping carriers and fulfillment service providers to deliver orders.
- Website hosting, security, and technical service providers.
- Customer support or business service providers assisting with store operations.
- Professional advisers, regulators, law enforcement, or other parties when disclosure is legally required or necessary to protect rights and safety.
We do not sell personal information in exchange for monetary payment. Where applicable privacy laws define certain advertising or data disclosures as a “sale” or “sharing,” customers may exercise their relevant rights as described below.
6. Data Retention
We retain order-related and transaction records for seven (7) years after an order is completed, unless a longer or shorter retention period is required or permitted by applicable law.
Other personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this policy, resolve disputes, maintain security, and meet legal obligations.
When information is no longer needed, we will take reasonable steps to delete it, de-identify it, or otherwise dispose of it securely, subject to applicable law and legitimate recordkeeping requirements.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Obtain a copy of certain personal information in a portable format.
- Opt out of certain sales, sharing, or targeted advertising activities, where applicable.
- Appeal a privacy request decision where required by law.
- Exercise applicable privacy rights without unlawful discrimination.
We may need to verify your identity before fulfilling a request. Certain information may be retained when permitted or required by law.
9. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), may provide you with additional rights, subject to applicable exceptions.
These rights may include the right to know, access, correct, or delete certain personal information; the right to receive information about relevant data practices; and the right to opt out of the sale or sharing of personal information as those terms are defined under California law.
Do Not Sell or Share My Personal Information
To submit a request concerning the sale or sharing of personal information, email:
Please use the subject line “Do Not Sell or Share My Personal Information” and provide sufficient information for us to understand and process your request. We may request reasonable verification where legally permitted.
We do not knowingly sell personal information for monetary consideration. If any activity constitutes a sale or sharing under applicable law, we will honor applicable opt-out rights.
10. Children’s Privacy
Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 without legally required authorization.
If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites or services. We do not control the privacy practices of those third parties and encourage customers to review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be published on this page with a revised effective date when appropriate.
13. Contact Us
For privacy-related questions or requests, contact:
HALENVYR HOMESTEAD LLC
Email: serve@halenvyrhomestead.com
Address: 2100 W 45TH AVE APT B ANCHORAGE, AK 99517
Website: https://halenvyrhomestead.com